Synco is excited to announce a partnership with The Westover Companies, a storied property management organization with over 15,000 units. The Westover Companies is now using Synco’s centralized communication platform to streamline communication from on-the-ground maintenance and site staff up to their corporate office, connecting their entire organization seamlessly and making communication easier and more transparent.
The Westover Companies, founded in 1965 and committed to exceptional resident experiences, recognized that communication between on-site team members and corporate staff was often siloed, kept in different platforms, and difficult to manage. For on-site team members, being able to communicate quickly and easily with office counterparts was key; for corporate staff, getting visibility into what was happening at properties was critical. By harnessing the power of Synco, which connects all employees on one secure platform, The Westover Companies now has a centralized, proactive platform for team communication.
“We are a forward-thinking organization that is always looking for transformative technology that can help us serve our residents better,” said Gunti Weissenberger, President of The Westover Companies. “Removing the friction around team communication with Synco was a no-brainer: it makes our team more efficient and gives us more visibility into daily property operations.”
Sue Yukenavitch, Chief Operating Officer at The Westover Companies, explains: “We were previously using Microsoft Teams, which isn’t set up for the way property management teams operate. Conversations were siloed or difficult to find, and it was frustrating. Not only is Synco purpose-built for property management team communication, but their team is responsive to our feedback and has tailored the software to our needs.”
The Westover Companies takes advantage of key features of the Synco platform, including:
- Real-time conversations between on-site employees and office staff that are organized by property and topic, making them easily searchable
- Secure access to one communication method for all employees, even those without a dedicated company email address
- The ability for executives to tailor Synco notifications, providing visibility into important conversations without information overload
- Integrations with property management software like Entrata and Yardi
“We started using Synco in one region as a pilot program, and quickly realized how easy the platform was to use and to implement – and how transformative it was for daily communication,” says Mary Rose Pukas, Head of Support Services. “Implementing new software across a large team is never simple, but the Synco team offered support every step of the way, training our training staff and making the rollout seamless.”
“We are thrilled to join forces with The Westover Companies, an organization known for its commitment to exceptional resident experiences and operational excellence,” says Jason Griffith, CEO of Synco. “This partnership reinforces our vision for more efficient, centralized, and organized team communication at property management companies – and collaborating with the Westover team enables us to showcase the transformative impact of Synco’s real-time messaging technology on large, complex portfolios.”
About The Westover Companies
The Westover Companies is a leading property management company that is continually celebrated for providing its residents with comfortable and affordable choices in apartment living. Founded in 1965, The Westover Companies has provided quality living, shopping, and office space for its customers for over 50 years.
Headquartered in King of Prussia, PA, Westover has grown to include over 15,000 apartments in over 79 communities in the Philadelphia suburbs, South Jersey, Delaware, Maryland and New York.
Additionally, the company manages two million square feet of commercial and retail space in six shopping centers and nine office buildings in the Philadelphia area.
About Synco
Synco is a real-time, centralized communication platform built for property management teams. By connecting office staff, on-site workers, and third-party vendors, Synco empowers property management teams to instantly collaborate & organize conversations about property management projects, issues, and updates – without sending hundreds of emails and text messages. Founded in 2021 by multifamily and technology veterans Jason Griffith, Ross Goldenberg, Bill Evick, and John Bonds, Synco connects property management teams through better, more organized communication and collaboration. Learn more at teamsynco.com.
